Privacy Policy

A legal disclaimer

Healing the MidSouth (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.healingthemidsouth.org, make a donation, shop in our store, volunteer, or otherwise interact with our nonprofit.

By using this website, you consent to the data practices described in this policy.

Information We Collect

We may collect personal and non-personal information in the following ways:

A. Personal Information

This includes information you voluntarily submit via forms, donations, purchases, or other interactions. Examples:

Full name
Email address
Mailing address
Phone number
Payment information (processed securely through third-party services)
Volunteer or donor interests
Messages sent via our contact form

B. Non-Personal Information

Automatically collected data may include:

IP address
Browser type and version
Pages visited and time spent
Device and operating system
Referring website URLs

We use analytics tools such as Google Analytics or Wix analytics for these purposes.

How We Use Your Information

Your information may be used to:

Process donations or store purchases
Respond to contact inquiries or volunteer forms
Send acknowledgment letters or donation receipts
Share organizational updates (only if you opt in)
Improve website functionality and user experience
Maintain legal compliance and protect organizational interests

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it in the following limited ways:

With service providers such as payment processors (e.g., PayPal, Wix Payments)
With email or CRM platforms (e.g., for donor communications, only if opted in)
When required by law or legal process (e.g., subpoenas, regulatory requests)
To protect the safety, rights, or property of Healing the MidSouth or others

All third-party vendors are required to uphold strict data privacy standards.

Data Security

We implement commercially reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no online transmission or storage method is completely secure. You use the site and submit information at your own risk.

Your Data Rights

Depending on your jurisdiction, you may have the following rights:

To access and review your personal information
To correct or update inaccurate information
To request deletion of your data
To opt out of marketing communications

To exercise any of these rights, please email us at [your email address]. We will respond within 30 days as required by applicable law.

Use of Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze traffic, and support functionality.

You can choose to disable cookies through your browser settings. Please note that some site features may not function properly if cookies are disabled.

Third-Party Links

Our website may include links to external sites (e.g., donation platforms, social media, Memphis volunteer portals). We are not responsible for the content or privacy practices of these third parties.

Data Retention

We retain personal data only as long as needed for the purpose it was collected or as required by law (e.g., IRS recordkeeping for donations).

Changes to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Healing the MidSouth
Email: healingthemidsouth@gmail.com
Phone: [678] 255-7686